Oklahoma City KEY - Concierge of the Month

Renee Rosanelli
Visitor Information Specialist
OKC Convention and Visitors Bureau

PROFILE: Renee has been with the Convention and Visitors Bureau for nearly 7 years. In addition to ‘manning the phones’ she works with walk-in visitors providing lots of information, a smile and a good dose of Oklahoma Welcome!

Renee says each year she has the opportunity to visit with people from all 50 states and International visitors as well. She really enjoys the opportunity to meet and share the new Oklahoma City with each visitor. Her extensive knowledge of the area, combines with a vibrant personality, to provide an exceptional visitor experience.

Renee, a life-long Oklahoman, enjoys spending time with her husband of 36 years, Tony, her two children and five grandchildren.

FAVORITE OKC ATTRACTION: “The New Century Tour--it’s a must for visitors to our city. The tour presents the heart of Oklahoma City’s rebirth and is a unique opportunity to see first hand the dramatic changes taking place in central Oklahoma City. The 45-minute Trolley Tour features an audio presentation that narrates the sights and highlights along the way. It includes eight downtown MAPS projects, five downtown districts, the Oklahoma City Museum of Art, the Oklahoma City National Memorial our State Capitol and much more. The tour begins Monday thru Friday at 10am, and departs from the Convention and Visitors Bureau, 189 West Sheridan.”

FAVORITE RESTAURANT: “My personal favorite is Zio’s – but with a name like Rosanelli would you expect any thing less? Zio’s offers a casual Italian villa atmosphere and excellent waitstaff. They offer a number of specialty dishes —including my personal favorite, Fettuccine “Paglia e Fieno”. The dish is a combination of mushrooms, ham and peas sautéed in an Alfredo sauce and tossed with spinach and egg fettuccine – magnifico! If you choose the Bricktown location, I suggest you enjoy their patio dining along the riverwalk to experience the Holiday Lights on the Canal.”

A concierge (pronounced kon-'syerzh) is the closest thing you can find to your own personal assistant in a fine hotel. The concierge in your hotel is there to make your stay in Oklahoma City more enjoyable and hassle-free. A Concierge can do more than call a cab. Through their contacts, locally, nationally, and internationally, a Concierge can:

Obtain dinner, events reservations and tickets when and where no one else can.
Set up itineraries for visiting business people.
Make suggestions for and help plan sightseeing by bus, car, driver, limousine, or on foot.
Provide access to secretarial and office services, including faxes, telexes and photocopies.
Arrange hair, barbering, nail and beauty appointments.
Call ahead to a store and have several outfits set aside if you guess wrong about the Oklahoma weather, then have your selections delivered.
Help families relocating to Oklahoma City obtain information on neighborhoods, schools, and homes.
Help with questions pertaining to other cities - you have a friend anywhere in the world where there is a Concierge.

The Concierge has grown to be a trusted resource in the finest hotels in the world. However, don't just take our word for it. Discover what a concierge can do by simply asking for assistance. You'll find that a concierge is capable of meeting the needs of every guest, no matter how discriminating. Concierges spread good will. Call a Concierge - they won't let you down! As the #1 visitor destination city in Oklahoma, Oklahoma City has lots to see and do and whether you visit the Cowboy Hall of Fame, Omniplex, National Bombing Memorial, our beautiful museums, or stroll along the River Walk in Bricktown, the concierge staff at your hotel is there to guide you.

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