Oklahoma City KEY - Concierge of the Month

Chuck Thompson
Westin Hotel
Oklahoma City

PROFILE: As a life-long resident of Oklahoma City, Chuck is a wealth of information for visitors. Chuck has been service express agent at the Westin for nearly three years and enjoys going that "extra mile"
to make guests comfortable and feel welcome in Oklahoma City. His favorite part of the job is meeting the business and leisure travelers staying at the Westin and sharing his knowledge of Oklahoma City. In his spare time, Chuck enjoys roller-blading and bicycling around Lake Hefner.

FAVORITE RESTAURANTS: "I have so many favorites it is hard to suggest just one. First and foremost I recommend the Aria Grill right here in the hotel. The Aria is a great choice for a delicious meal - anytime of day. When guest want to taste the local flavor of Oklahoma City, I recommend several of my favorites. For great steaks, I suggest Newton's, just off Western Avenue on 70th; Mickey Mantles in Bricktown; and Twelve Oaks, just north of Edmond on I-35. For Italian food, I recommend Zio's in Bricktown. Not only do they feature great Italian food, guests can enjoy the sights and sounds of Bricktown while dining on their patio."

MUST SEE: "A "must see" while you are in Oklahoma City is the Oklahoma City National Memorial. I suggest people plan to visit the outdoor Symbolic Memorial before touring the museum. This provides them the opportunity to see the Memorial in the daylight. Then on to the museum, which tells the story of the events leading up to the tragedy of April 19, 1995 and the aftermath of the bombing. The tour usually takes about 1 1/2 to 2 hours to complete. After a tour of the Museum, I encourage them to see and enjoy the beauty of the Symbolic Memorial after dark. It is an eye opening experience and well worth your time."

A concierge (pronounced kon-'syerzh) is the closest thing you can find to your own personal assistant in a fine hotel. The concierge in your hotel is there to make your stay in Oklahoma City more enjoyable and hassle-free. A Concierge can do more than call a cab. Through their contacts, locally, nationally, and internationally, a Concierge can:

Obtain dinner, events reservations and tickets when and where no one else can.
Set up itineraries for visiting business people.
Make suggestions for and help plan sightseeing by bus, car, driver, limousine, or on foot.
Provide access to secretarial and office services, including faxes, telexes and photocopies.
Arrange hair, barbering, nail and beauty appointments.
Call ahead to a store and have several outfits set aside if you guess wrong about the Oklahoma weather, then have your selections delivered.
Help families relocating to Oklahoma City obtain information on neighborhoods, schools, and homes.
Help with questions pertaining to other cities - you have a friend anywhere in the world where there is a Concierge.

The Concierge has grown to be a trusted resource in the finest hotels in the world. However, don't just take our word for it. Discover what a concierge can do by simply asking for assistance. You'll find that a concierge is capable of meeting the needs of every guest, no matter how discriminating. Concierges spread good will. Call a Concierge - they won't let you down! As the #1 visitor destination city in Oklahoma, Oklahoma City has lots to see and do and whether you visit the Cowboy Hall of Fame, Omniplex, National Bombing Memorial, our beautiful museums, or stroll along the River Walk in Bricktown, the concierge staff at your hotel is there to guide you.

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