Oklahoma City KEY - Concierge of the Month

Robert Evans
Front Desk Supervisor
Residence Inn by Marriott
Bricktown

PROFILE: Robert has been in the hotel industry for three years. He began his career in the hospitality industry while attending Oklahoma State University, where he graduated with a BS in Hotel and Restaurant Administration. Robert has worked for the Residence Inn in Bricktown since it opened in late January. He,his wife Christi and two
children, Logan and Allison, have recently moved to Oklahoma City.

WHAT TO DO: Are you kidding!!! What can you not do in Bricktown? There are over 30 restaurants and clubs within a five minute walk from the hotel. If it is family fun you are looking for, Harkins Theatre, Toby Keith’s I Love This Bar and Grill, and Earl’s Rib Palace are conveniently located next door. Or you could take the kids shopping at Bass Pro Shop or spend the evening across the street watching the Oklahoma Redhawks.

Being centrally located in the metro area has very unique advantages. We are within 20 minutes to almost anywhere. If it’s shopping you’re searching for, I recommend Penn Square Mall or 50 Penn Place.

If area attractions are more your thing, you can always catch a ride on the Trolley, which takes you to the Myriad Gardens, Oklahoma City Museum of Art, or the hallowed grounds of the Oklahoma City National Memorial and Museum.

“I always feel that those that stay at our hotel are treated like family, and that every time they visit us should be a memory that they will never forget,” Robert said. “I believe the level of courtesy and hospitality that Oklahomans provide sets us apart from any place else.”

A concierge (pronounced kon-'syerzh) is the closest thing you can find to your own personal assistant in a fine hotel. The concierge in your hotel is there to make your stay in Oklahoma City more enjoyable and hassle-free. A Concierge can do more than call a cab. Through their contacts, locally, nationally, and internationally, a Concierge can:

Obtain dinner, events reservations and tickets when and where no one else can.
Set up itineraries for visiting business people.
Make suggestions for and help plan sightseeing by bus, car, driver, limousine, or on foot.
Provide access to secretarial and office services, including faxes, telexes and photocopies.
Arrange hair, barbering, nail and beauty appointments.
Call ahead to a store and have several outfits set aside if you guess wrong about the Oklahoma weather, then have your selections delivered.
Help families relocating to Oklahoma City obtain information on neighborhoods, schools, and homes.
Help with questions pertaining to other cities - you have a friend anywhere in the world where there is a Concierge.

The Concierge has grown to be a trusted resource in the finest hotels in the world. However, don't just take our word for it. Discover what a concierge can do by simply asking for assistance. You'll find that a concierge is capable of meeting the needs of every guest, no matter how discriminating. Concierges spread good will. Call a Concierge - they won't let you down! As the #1 visitor destination city in Oklahoma, Oklahoma City has lots to see and do and whether you visit the Cowboy Hall of Fame, Omniplex, National Bombing Memorial, our beautiful museums, or stroll along the River Walk in Bricktown, the concierge staff at your hotel is there to guide you.

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