Oklahoma City KEY - Concierge of the Month

James Pranger
Holiday Inn Express

PROFILE: Originally from Elk City, Oklahoma, Katie’s family operates a rodeo company - and she spent a lot of time in and out of hotels while traveling to different rodeos. It was this opportunity that peaked her interest in the hospitality industry.

Katie attended the University of Nevada at Las Vegas and earned her Bachelors degree in Hotel & Restaurant Administration. She moved back to Oklahoma, and last December received her Master’s in Hotel Administration from Oklahoma State University.

While completing her education, Katie’s work history included a Hotel and Casino in Vegas, learning about large resort hotel properties and the Hampton Inn & Suites in Stillwater – learning about limited service properties. After graduating from OSU, she accepted the position of Guest Service Lead with Bricktown’s newest hotel - Hampton Inn & Suites.

Favorite OKC Nightspot: “My favorite spot to spend the evening is in Bricktown - there is always something going on! The perfect evening includes dinner and live music at Jazmo’z Bourbon Street Café and then off to the ballpark to enjoy a Redhawks baseball game - the AAA affiliate of the Texas Rangers – and to complete the evening, live music and dancing at the Wormy Dog Saloon, just across the street from our hotel!”

Favorite OKC Restaurant: “Oklahoma City has such a vast amount of sights to see. One of the ‘don’t miss’ attractions is my favorite restaurant - Cattleman’s Steak House. Located in the historic Stockyard’s District, just a short drive from our hotel, Cattlemen’s has a great history and is listed in the book 1000 places to see before I die. I suggest you get there early – and take a stroll through the shops in the area.”

“Oklahoma City has such a diverse culture – I’m glad I made it home. Enjoy your stay – and everything Oklahoma City has to offer!”

A concierge (pronounced kon-'syerzh) is the closest thing you can find to your own personal assistant in a fine hotel. The concierge in your hotel is there to make your stay in Oklahoma City more enjoyable and hassle-free. A Concierge can do more than call a cab. Through their contacts, locally, nationally, and internationally, a Concierge can:

Obtain dinner, events reservations and tickets when and where no one else can.
Set up itineraries for visiting business people.
Make suggestions for and help plan sightseeing by bus, car, driver, limousine, or on foot.
Provide access to secretarial and office services, including faxes, telexes and photocopies.
Arrange hair, barbering, nail and beauty appointments.
Call ahead to a store and have several outfits set aside if you guess wrong about the Oklahoma weather, then have your selections delivered.
Help families relocating to Oklahoma City obtain information on neighborhoods, schools, and homes.
Help with questions pertaining to other cities - you have a friend anywhere in the world where there is a Concierge.

The Concierge has grown to be a trusted resource in the finest hotels in the world. However, don't just take our word for it. Discover what a concierge can do by simply asking for assistance. You'll find that a concierge is capable of meeting the needs of every guest, no matter how discriminating. Concierges spread good will. Call a Concierge - they won't let you down! As the #1 visitor destination city in Oklahoma, Oklahoma City has lots to see and do and whether you visit the Cowboy Hall of Fame, Omniplex, National Bombing Memorial, our beautiful museums, or stroll along the River Walk in Bricktown, the concierge staff at your hotel is there to guide you.

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