Oklahoma City KEY - Concierge of the Month

Barry Shank
General Manager
Residence Inn by Marriott
Oklahoma City West

PROFILE: Barry has worked in the hotel industry for 11 years. He has spent the past three years with Residence Inn, including the past 18 months at his current location on West Reno Avenue near Meridian. Barry and wife, Ada, have lived in Oklahoma City since January 2006.

What to Do: Barry recommends Shorty Small’s Great American Restaurant when choosing a restaurant. “They have a great menu and their service is fantastic,” Barry states. “If you prefer going to Bricktown, then Chelino’s is the place to go. They have a great environment and some giant portions. Just watch out for the salsa...it is hot!”

When asked about location attractions, Barry always recommends that guests visit the Oklahoma City National Memorial and Museum. “It is a place where we show our respect for those who were lost and allows you to appreciate the undefeatable spirit of the people of Oklahoma.”

Barry indicated that no stay in Oklahoma City is complete without a little shopping. “Tener’s Western Outfitters has a real experienced sales staff,” indicates Barry, “and they’re especially helpful when choosing a cowboy hat.” Barry also suggests visitors stop by the Oklahoma Native Art and Jewelry, located below Hooter’s on the Bricktown Canal.

“For me, it isn't about giving someone a place to sleep at night. It is all about memories, friendship, and fun,” Barry exclaims. “Oklahoma City truly does have something for everyone.”

A concierge (pronounced kon-'syerzh) is the closest thing you can find to your own personal assistant in a fine hotel. The concierge in your hotel is there to make your stay in Oklahoma City more enjoyable and hassle-free. A Concierge can do more than call a cab. Through their contacts, locally, nationally, and internationally, a Concierge can:

Obtain dinner, events reservations and tickets when and where no one else can.
Set up itineraries for visiting business people.
Make suggestions for and help plan sightseeing by bus, car, driver, limousine, or on foot.
Provide access to secretarial and office services, including faxes, telexes and photocopies.
Arrange hair, barbering, nail and beauty appointments.
Call ahead to a store and have several outfits set aside if you guess wrong about the Oklahoma weather, then have your selections delivered.
Help families relocating to Oklahoma City obtain information on neighborhoods, schools, and homes.
Help with questions pertaining to other cities - you have a friend anywhere in the world where there is a Concierge.

The Concierge has grown to be a trusted resource in the finest hotels in the world. However, don't just take our word for it. Discover what a concierge can do by simply asking for assistance. You'll find that a concierge is capable of meeting the needs of every guest, no matter how discriminating. Concierges spread good will. Call a Concierge - they won't let you down! As the #1 visitor destination city in Oklahoma, Oklahoma City has lots to see and do and whether you visit the Cowboy Hall of Fame, Omniplex, National Bombing Memorial, our beautiful museums, or stroll along the River Walk in Bricktown, the concierge staff at your hotel is there to guide you.

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