Oklahoma City KEY - Concierge of the Month

Mara Rivera
Chief Concierge
Skirvin Hilton Hotel (Downtown)

Profile: Mara Rivera has spent the past several years on an island. Literally. Until her recent return to Oklahoma City, she owned a restaurant and worked for the Chamber of Commerce in South Padre Island. But her love of Oklahoma and the re-opening of one of Oklahoma City’s most historic hotels, brought her home.

Originally opened in 1911, the Skirvin Hotel closed in 1988, but was resurrected by Marcus Resorts and Hotels in March. The Hotel’s rich history is on display in its rich and colorful lobby.

Mara loves the arts, having graduated from the University of Central Oklahoma with a major in English and minor in Art. That’s why she’s such a great fit at the Skirvin Hilton Hotel. Located within blocks of the Oklahoma City Museum of Art, Mara encourages guests to attend the Museum’s permanent and traveling exhibits, as well as the independent films shown at the Museum’s theatre.

When dining, Mara recommends the Park Avenue Grill and Red Piano Bar, both located within the Skirvin Hilton. The upscale restaurant features American cuisine with a flare of Southwest fusion. (And the bar features an actual red piano!) For visitors wanting to explore Oklahoma City, Mara recommends the Paseo Arts District and Western Avenue District. Both districts contain a diverse selection of art galleries, shops, and restaurants.

A concierge (pronounced kon-'syerzh) is the closest thing you can find to your own personal assistant in a fine hotel. The concierge in your hotel is there to make your stay in Oklahoma City more enjoyable and hassle-free. A Concierge can do more than call a cab. Through their contacts, locally, nationally, and internationally, a Concierge can:

Obtain dinner, events reservations and tickets when and where no one else can.
Set up itineraries for visiting business people.
Make suggestions for and help plan sightseeing by bus, car, driver, limousine, or on foot.
Provide access to secretarial and office services, including faxes, telexes and photocopies.
Arrange hair, barbering, nail and beauty appointments.
Call ahead to a store and have several outfits set aside if you guess wrong about the Oklahoma weather, then have your selections delivered.
Help families relocating to Oklahoma City obtain information on neighborhoods, schools, and homes.
Help with questions pertaining to other cities - you have a friend anywhere in the world where there is a Concierge.

The Concierge has grown to be a trusted resource in the finest hotels in the world. However, don't just take our word for it. Discover what a concierge can do by simply asking for assistance. You'll find that a concierge is capable of meeting the needs of every guest, no matter how discriminating. Concierges spread good will. Call a Concierge - they won't let you down! As the #1 visitor destination city in Oklahoma, Oklahoma City has lots to see and do and whether you visit the Cowboy Hall of Fame, Omniplex, National Bombing Memorial, our beautiful museums, or stroll along the River Walk in Bricktown, the concierge staff at your hotel is there to guide you.

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