Oklahoma City KEY - Concierge of the Month

James Robert Hicks
Sheraton Hotel
Downtown OKC

PROFILE: James Robert understands the importance of looking your best. After all, he was raised by one of the premier clothiers in Downtown Oklahoma City. James Robert began working with his mother, Teena Hicks, shortly after graduating from Norman High School in 1994.

Eleven years later, James Robert still looks forward to helping clients look their best. Teena Hicks Company specializes in custom-fit suits, neckwear, footwear, and sportswear for men.

While a majority of their clients are local, Teena Hicks' downtown location has become a a regular stop for many business travelers for the past 16 years. "We still ship suits to clients all across the U.S.," said James Robert. "We even had a client in London ask us to ship him collar stays."

WHAT TO DO IN OKC: If you get a chance, James Robert definitely recommends catching a Hornets basketball game. "Watching the Hornets at the Ford Center is fantastic, from start to finish," James Robert indicated. "You get to see N.B.A. All-Stars that you used to only see on television."

FAVORITE RESTAURANT: "I really enjoy eating at the Deep Fork Grill,” James Robert says. “The food is so unique. Looking at the menu, you can tell that the chef spent a lot of time coming up with the entrees.”

James Robert also suggests the veal at Nonna's Ristaurante in Bricktown. “Nonna’s interior just has a big city feel to it..”

This Spring, James Robert encourages tourists to visit Hefner Lake in Northwest Oklahoma City.. “You can sit and watch the sun go down while eating at Red Rock Canyon Restaurant.”

A concierge (pronounced kon-'syerzh) is the closest thing you can find to your own personal assistant in a fine hotel. The concierge in your hotel is there to make your stay in Oklahoma City more enjoyable and hassle-free. A Concierge can do more than call a cab. Through their contacts, locally, nationally, and internationally, a Concierge can:

Obtain dinner, events reservations and tickets when and where no one else can.
Set up itineraries for visiting business people.
Make suggestions for and help plan sightseeing by bus, car, driver, limousine, or on foot.
Provide access to secretarial and office services, including faxes, telexes and photocopies.
Arrange hair, barbering, nail and beauty appointments.
Call ahead to a store and have several outfits set aside if you guess wrong about the Oklahoma weather, then have your selections delivered.
Help families relocating to Oklahoma City obtain information on neighborhoods, schools, and homes.
Help with questions pertaining to other cities - you have a friend anywhere in the world where there is a Concierge.

The Concierge has grown to be a trusted resource in the finest hotels in the world. However, don't just take our word for it. Discover what a concierge can do by simply asking for assistance. You'll find that a concierge is capable of meeting the needs of every guest, no matter how discriminating. Concierges spread good will. Call a Concierge - they won't let you down! As the #1 visitor destination city in Oklahoma, Oklahoma City has lots to see and do and whether you visit the Cowboy Hall of Fame, Omniplex, National Bombing Memorial, our beautiful museums, or stroll along the River Walk in Bricktown, the concierge staff at your hotel is there to guide you.

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